Nilmini Gunaratne
Marketing Professional/ Brand & Sustainability Strategist/ Communication Consultant
The Consultancy (Sri Lanka)
About The Event
Welcome to the Global Customer Engagement Summit and Awards, where innovation meets interaction and inspiration fuels connection. We are your hosts, a passionate team dedicated to creating a one-of-a-kind experience that celebrates the art and science of customer engagement.
Our Mission
At Global Customer Engagement Summit and Awards, our mission is simple yet profound: to gather thought leaders, industry pioneers, and curious minds in one space to explore the limitless possibilities of customer engagement. We believe that authentic connections between businesses and their customers are the cornerstone of success, and we're here to ignite conversations that drive innovation in this dynamic field and to recognise the best of the best Customer Engagement Campaigns, Creative and Activities executed using various mediums of Marketing by Brands and Agencies
Who We Are
We are a team of industry experts and creative minds who share a common goal – to empower businesses with the knowledge, strategies, and inspiration they need to elevate their customer engagement game. With a deep understanding of customer behaviour, emerging technologies, and human psychology, our team is committed to curating an event that's both informative and immersive.
Powerhouse and Small Agencies will be judged separately.
Mediums of Marketing
Various channels used for customer engagements such as digital, mobile, OOH, television, radio, online media, Social Media etc.
Influencer Marketing
Leveraging influential personalities to promote products and services for customer engagements.
Podcast Award Categories
Recognition areas for excellence in podcasting across genres and production elements.
Grand Prix Awards
Top honors awarded across various categories for outstanding achievements and innovation.
Individual Excellence Honors
Awarded to individuals for exceptional skill, dedication, and achievement in their field.
Jury Members
Advisory Members
Supporting Partners
Past Event Videos
Testimonials
" It was an incredible honour to be part of a Jury Panel that recognizes and celebrates the most creative and innovative campaigns across the world. The winning entries were exceptional and left me inspired! Wishing the organizers all the very best for their next edition! "
" What an incredible night at the ACEF Awards 2024! With 47 moments of recognition, the spotlight was on team Red FM who are the heartbeat of our culture, the architects of innovation, and the magic behind all of it. These prestigious accolades are warm hugs from our listeners affirming our commitment to paint outside the lines with our uniquely imaginative content. Our hearts are overflowing with gratitude, and we simply can not express how much we treasure the endless love and support from our audience. Here's to many more adventures together! "
"It was an honor to recognize and celebrate the outstanding achievements in customer engagement and experience management. The summit was a fantastic platform to connect with like-minded professionals and learn from their innovative approaches. Congratulations to all the winners and a huge thank you to the ACEF Global Customer Engagement team for organizing such a fantastic event!"
" It's always been a pleasure and an honour to have been associated with ACEF Global Customer Engagement for the last 10+ years. As part of the Advisory Council, I have been amazed by the entries, both in quantity as well as quality and they have only swelled over the years. So much to learn and celebrate and that too, year after year is an amazing feat. I have no words to describe my respect and joy for all your amazing team members, jury members, participants, attendees and award winners. As always, you are the brain behind the brilliance Agnel D'Souza "
