Full GCE 2027 taxonomy
Detailed industry disciplines
Transparent scoring rubrics
Welcome to the Global Customer Engagement Summit and Awards, where innovation meets interaction and inspiration fuels connection. We are your hosts, a passionate team dedicated to creating a one-of-a-kind experience that celebrates the art and science of customer engagement.
At Global Customer Engagement Summit and Awards, our mission is simple yet profound: to gather thought leaders, industry pioneers, and curious minds in one space to explore the limitless possibilities of customer engagement. We believe that authentic connections between businesses and their customers are the cornerstone of success, and we're here to ignite conversations that drive innovation in this dynamic field and to recognise the best of the best Customer Engagement Campaigns, Creative and Activities executed using various mediums of Marketing by Brands and Agencies.
We are a team of industry experts and creative minds who share a common goal – to empower businesses with the knowledge, strategies, and inspiration they need to elevate their customer engagement game. With a deep understanding of customer behaviour, emerging technologies, and human psychology, our team is committed to curating an event that's both informative and immersive.
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Distinguished global industry leaders and marketing pioneers presiding over the GCE 2027 awards.
Visionary practitioners discussing AI adoption, omnichannel personalization, and next-generation brand experiences.
Showcase your team's creativity to an international jury, gain global press coverage, and celebrate verifiable marketing impact.
Gain recognition from a distinguished jury of senior marketing leaders.
Strengthen your brand presence across ACEF’s media and PR platforms.
Celebrate your team’s creativity, innovation, and performance.
Network with CMOs, agency heads, and digital innovators at the summit.
Winning campaigns are published across Customer Engagement Network Channels (Media Website, Linkedin & Instagram)
Gain full entry guidelines, submission templates, and category definitions across all 21 tracks.